Returns and Refunds

The Meyva Heated Bra

You have 28 days from the day your order arrives to return the Meyva Heated Bra, whether you're trying it for fit and size or you simply change your mind. This is in line with your statutory right to cancel under UK consumer law, and applies whether you keep the whole thing or just part of it.

If you wish to return your bra please email: hello@meyva.co.uk

To qualify for a full refund, the bra needs to come back to us showing no signs of wear. That means no marks on the fabric, no odour and no stretching to the elastic beyond what happens when you try something on. If the bra meets this condition, you'll receive a full refund for the bra and we cover the cost of return shipping.

If something's actually wrong with it

Everything above covers changing your mind or deciding the fit isn't right for you. It's a different situation entirely if the bra or the heat function is faulty. If either arrives not working as it should, you're entitled to a full refund or a replacement regardless of whether the seal has been broken, because testing whether something works is not the same as testing whether you want it. Get in touch with us directly if this happens and we'll sort it out.

Getting in touch

If you have any questions about a return before you send something back, reach out to us at hello@meyva.co.uk and we'll talk you through it.